小編今天在忙著為大家找白菜，忽然收到招行的短信提醒說我消費了3900日元的外幣，心里一陣驚悚，難道是被盜刷啦?不過就3900日元不是很多，被盜刷的可能性很小啊，難道是日亞的prime會員扣費?所以趕快查看，登陸日本亞馬遜的賬戶，現在日本亞馬遜可以直接英文版的，而且現在英文版本很徹底，對于沒有日語基礎的小編來說，果斷選擇英文版本的頁面，點擊進入賬戶中心，點擊prime設置：

小編發現自己的prime會員有效期到2016年10月20日，剛剛繳費，確定是這點原因以后，小編決定取消，并且之前看網友說過可以追回這3900日元的費用，所以果斷找客服去解決，看我如下操作：

下拉到日亞的網頁底部，找到Contact Us

繼續點擊Contact Us按鈕

按照下圖的選項一步步勾選完畢后就可以進入和客服聊天了：

下邊是我說的聊天內容，給大家附上，大家可以借鑒：

You are now connected to Takao from Amazon.co.jp

Me: hello

Takao: Hello

Thank you for contacting to us at Amazon.co.jp. My name is Takao. What can I do for you today?

Me: my prime membership charge me 3900

Takao: let me check.

Me: but i do not to charge it

Takao: You mean... you wish to cancel the membership and refund?

Me: yes

Takao: I see. if you did not know about this charging, we are so sorry.

I will cancel it. Please wait

Me: but the money can be return?

Takao: Yes.

Me: ok thanks

Takao: I will arrange your refund of 3,900 yen to your visa card.

Please note.

our refund process may take 2 to 3 days to be completed.

If you wish to confirm the exact date for this refund, please contact your credit card company or check your next transaction statement.

We appreciate your cooperation in advance.

Me: ok

Takao: Thank you.

Anything else?

Me: no thanks

Takao: OK.

If you don't have further questions or concern,

Whenever you're ready, please close this chat window

Me: ok

Takao: We look forward to seeing you again soon. Have a great day!

這樣就結束了，客服說了，2-3天內會罰錢退給我，還有prime會員資格也就沒有了，很簡單的分享，希望對大家有幫助。