有人開通了Amazon Prime服務可能忘記關閉或是開通的時候就沒注意，等收到扣79美元短信時會很著急，其實這時你大可不必擔心，亞馬遜這么大的公司不會沒理由扣你79美元，下面說一下Prime相關的信息及怎么讓亞馬遜退回79美元。

　　本文信息適合被扣79美金年費后沒有在Amazon購物，即沒有享受Prime服務的情況下適用!不過個別情況下也見過Prime收費后用了一段時間又去取消的，也取消成功，這個具體聯系客服吧，但有可能會扣一部分款作為已經正式使用Prime的費用。

　　一：確認是否為Amazon扣款79美金

　　確認方法有兩種，第一打電話給你的信用卡銀行，問明刷卡方，不過銀行也只能告訴你刷卡方是誰，但肯定是不能幫你把錢要回來或凍結這筆消費的!第二種方法就是上Amazon網站查看。

　　不過當你登陸你的Amazon賬號，在order和消費記錄中是看不到這筆79美金的記錄的，正確查看方式如下：

　　進入你的賬戶Your Account中，一般在頁面右上角，點擊“Manage Prime Membership”查看Prime狀態，

　　如果已經扣費，會有一條扣費記錄，這樣就能確認向Amazon申請退款了

　　二：申請79美金退款的辦法

　　第一種方法：Amazon客服人員協助退款

　　這個方法根據個人英語水平高低可分為直接電話聯系、網絡聊天和郵件申訴，郵件還是比較方便的，而且網上可以查到很多郵件申訴后退款成功的案例

　　1.點擊此鏈接進入聯系客服界面：亞馬遜客服

　　2.選擇Email方式

　　3.發送申請郵件，郵件模板：(本網站不允許拷貝，可以到網站首頁找qq群找群主要。)

　　I started my amazon prime free trial a month ago, and recently found that you charged me $79 for this service. Then I realized that I forgot to cancel my prime membership but the sevice is uneconomic for me as I rarely buy things on amazon. I did not use this sevice any more after the trial period and $79 is not a small sum for me. Would you please be so kind to help me cancel my prime membership and give the money back to me?

　　4.很快關聯郵箱收到Amazon回復，確認已經取消。

　　5.銀行信用卡2-3日收到退款

　　第二種方法：自己取消Prime會員

　　具體取消方法如下：

　　1、點擊這個頁面，進入個人Amazon Prime membership管理頁面(需要登錄)

　　2、點擊左邊的End Membership，然后選擇Do Not Continue。

　　3、成功取消之后會收到亞馬遜的一封取消成功的郵件，取消郵件大致如下

　　Hello from Amazon.com,

　　As you requested, we've canceled your Amazon Prime membership.Since you have not used your Amazon Prime benefits, we are refunding the full membership fee of $79. Your refund should be processed within the next 2-3 business days and will appear as a credit on your card's next billing statement. If your latest membership charge is still processing, we'll issue the refund as soon as the charge is completed.

　　If you'd like to join Amazon Prime again, start a paid membership by signing-up during checkout or visiting the Amazon Prime page: http://www.amazon.com/prime

　　Thank you for trying Amazon Prime and shopping at Amazon.com.

　　Best regards,

　　Amazon.com Customer Service

　　http://www.amazon.com

　　This message was sent to the following e-mail address: xxxx@xxx.com

　　4、再次點擊這個頁面，進入個人Amazon Prime membership管理頁面(需要登錄)，然后你可以看到“Your membership has been cancelled"。

　　5、取消的錢很快會到你的信用卡里，但是會算在你下一個賬單還款中，意思就是本期賬單你那79$還是要還 。

　　三：預防措施

　　個人覺得申訴總歸是一件很麻煩的事，所以如果不想要這個79美金一年會員的話可以自己取消它，這樣就能省事很多，取消步驟也很簡單，

　　1、點擊這個頁面，進入個人Amazon Prime membership管理頁面(需要登錄)

　　2、點擊左邊的End Membership，然后選擇Do Not Continue。

　　四：申訴郵件范本

　　對于大多數人來說，雖然英語都學了不少，可真正用起來的時候就會有點犯難了，所以整理一下申請郵件的范本，提供大家使用。

　　郵件大致內容可以分為3部分，每部分各整理2段意思相近的內容，可供組合使用!(比如一A+二B+三A或一B+二A+三A)

　　本網站不允許拷貝，可以到網站首頁找qq群找群主要。

　　第一表明發現信用卡被亞馬遜扣款，自己不知情

　　A：Recent days, I found that Amazon has deducted $ 79 from my credit card.But I did not buy anything these days.

　　B：I have just received my bank’s SMS,they told me that Amazon deducted $79 from my account,I do not know why!

　　第二表明自己不需要Prime服務以及有可能忘了自己關閉升級服務

　　A：When I checked my Amazon account I found that Prime Membership deducted my money.But I’ve no idea about this at all.I haven’t decided to assign for the membership.Maybe I forgot to cancel my prime membership and the sevice is uneconomic for me.

　　B：When I checked my account I found that I have been charged $79 for the PRIME MEMBERSHIP,but I have no plan to pay the money to the Prime,and I think it is not cheap for me.

　　第三表明希望取消服務取回79美金

　　A：Would you please be so kind to help me cancel my prime membership and give the money back to me?Thank you very much!

　　B： I just want my money back. You can cancel my PRIME MEMBERSHIP.Thank you very much!另附一段試用Prime一個月后忘記關閉而被扣款的郵件范本

　　I started my amazon prime free trial a month ago, and recently found that you charged me $79 for this service. Then I realized that I forgot to cancel my prime membership but the sevice is uneconomic for me as I rarely buy things on amazon. I did not use this sevice any more after the trial period and $79 is not a small sum for me. Would you please be so kind to help me cancel my prime membership and give the money back to me?